Dear people, On March 23 at 7pm, the Dutch government announced the extension of its measures concerning the outbreak of Coronavirus. All events scheduled to take place until the 1st of June are called off. It is with a heavy heart that we have to inform you that this means all of our four parties during Easter, April 9th to 12th, 2020 cannot take place. We are very sad about this news, as this is the first time in our 23 years of existence that there will not be an Awakenings event during Easter. Our team is working year-round, with only one goal: to overwhelm our fans at every single party and give them a monumental memory. This situation is beyond our control and we sincerely hope for your understanding and support. To set up the logistics of finding a suitable solution, we require a bit more time but you can expect an update about this within two weeks. We would like to thank you for your confidence in these hard times and hope to see you soon during one of our other events later this year! If you have any questions you can always contact us by e-mail firstname.lastname@example.org. Stay healthy! Techno love, The Awakenings crew
Ben Klock @ Awakenings ADE 2018
About the venue
The Gashouder is a place of extremes: it's the home of Awakenings. With its circular shape, pillar-free interior and wrought iron roof construction, the Gashouder is the most distinctive venue in Amsterdam. No one who attends an event here will ever forget it. It was built in 1902 and at the time it was the largest gasholder in Europe. The gas was stored on top of the Gashouder in a steel tank that extended telescopically to a height of forty meters.
Is Awakenings Easter taking place?
Because of the health problems around the COVID-19 (Corona) virus, our Government stated on March 23 that all events until the 1st of June are cancelled. It is with a heavy heart that we have to inform you that this means all four of our parties during Easter, April 9th to 12th, 2020 cannot take place.
Can I get a refund on my tickets when the event is being cancelled?
To set up the logistics of finding a suitable solution, we require a bit more time but you can expect an update about this within 2 weeks (before 7th of April).
I bought my Easter ticket via Ticketswap, will I get a refund and how much will this be?
Awakenings has a partnership with Ticketswap. This means all tickets sold through Ticketswap have been canceled and reissued on the name of the new buyer. The new buyers have the same rights as ticket buyers bought at Paylogic, so the value of the original ticket (incl service fee).
I bought a ticket via ticket reseller X, will my ticket also be honored for the new date?
We are not able to give you any information regarding other unofficial ticket resellers such as Marktplaats, Tickets4u, Tickettack etc., as there is no official partnership between us. You could try to get in contact with the reseller and/or with the person that has sold you (a) ticket(s) as he/she will be receive an email with information regarding the current situation.
I booked a hotel and/or flight myself, can I get a refund for this?
Unfortunately, it is beyond our control to assist you in obtaining alternative solutions / refunds for products purchased by companies other than our official ticketing company, Paylogic. We advise you to check in with the company you booked your hotel and/or flight with, we’ve learned from our experience that they probably can help you out in this situation.