Awakenings 2021 FAQ
Festival & Easter update
Last Info
Awakenings x ADE warehouse elementenstraat
Are you ready for our Awakenings shows at the Warehouse Elementenstraat during ADE?!
Please turn up the brightness of the screen on your phone and download your e-tickets for faster access to the party. Check out all the important info below.
Please note: No entrance after two hours from the end and no re-entrance after leaving the party!
Our deposit recycle system
During all our Awakenings events we are working with a deposit system on all cups, cans and bottles we give out at the bars. We would like to collect as many as possible, to make sure they can be recycled!
- At the entrance, after scanning your ticket, you’ll receive 1 FREE recycle token from us.
- With each drink you order, you hand in your recycle token or an empty cup, can or bottle.
- Lost your recycle token and/or your cup, can, bottle? Then you have to pay 1 regular token.
- When you’re leaving the venue or you don’t want to have a new drink, you can hand in your empty cup, can or bottle at the bar or at the recycle points at the venue. The bar staff will give you your recycle token in return.
- There is a unique code on the recycle token, after the event you can go to our website and fill out the code, then you have a chance of winning prizes!
Check out video
Smoking regulations
Starting from ADE we stop selling cigarettes during our Awakenings events.
Due to new Dutch regulations, it is forbidden to smoke inside venues. Therefore we had to take out our indoor smoking area at the Warehouse Elementenstraat.
If you still want to smoke, you can go to the designated outdoor smoking area. Thank you for cooperating and avoiding expensive fines.
Note: It is allowed to carry a max of 2 packs of cigarettes per person.
Due to new Dutch regulations, it is forbidden to smoke inside venues. Therefore we had to take out our indoor smoking area at the Warehouse Elementenstraat.
If you still want to smoke, you can go to the designated outdoor smoking area. Thank you for cooperating and avoiding expensive fines.
Note: It is allowed to carry a max of 2 packs of cigarettes per person.
Celebrate
Safe
Awakenings, EMS (first aid) and Unity are partners of the Celebrate Safe campaign, so please check our 10 recommendations about how to party safely. Remember the medical team is your friend, so do not hesitate to visit our first aid / EHBO.
DRUGS POLICY
No hard drugs are allowed, so all pills, powders, liquids, mushrooms and N20 (nitrous oxide/laughing gas) are forbidden and there will be extra inspections at the entrance and in the venue. Be aware that if security finds any drugs on you, your party will be over and you might be handed over to the police. Only a maximum of 5 gr hash/weed is tolerated at the Warehouse Elementenstraat. Celebrate Safe has made an info video about Dutch drugs regulations (French, Italian, German and Spanish subs available). Watch the video here.
Pickpockets
Be aware of pickpockets! Keep an eye on your bag/phone. If you see anyone suspicious, go to the security and give a description of the thief. For your safety we also installed some cameras and ask everyone to store jackets and (large) bags in the lockers.
FLOORPLANS AND PRACTICAL INFORMATION
You will get a free floor plan (including timetable) at the entrance. At the venue we have two areas (Area X and Area Y). There will be two selling units for tokens (you can pay with cash or cards), 3 bars, 1 toilet-group, food/ice, merchandise and first aid.
Merchandise
We will sell a limited amount of Awakenings T-shirts, caps & glasses at the Warehouse Elementenstraat. On the floorplan you’ll find where the merchandise stand is located.
Livestream
During all our Gashouder events we will stream live from the venue. Tune in from Wednesday on our website www.awakenings.com and keep an eye on our socials to see if your favorite artist is being streamed.
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Are you
Okay?
We want everyone to feel totally free and safe at our events. We take care of each other. That’s why we support a campaign about preventing possible harassments. When you think you see someone being harassed or see something else out of the ordinary, ask that person the question ‘Are you OKAY? If not, please inform our staff / security.
General
Can I buy my locker online?
Save some more time and pre-order your locker now online via https://awakenings.elockers.online. Didn’t secure your locker upfront?
No worries, there is still a possibility to buy a locker at the venue.
No worries, there is still a possibility to buy a locker at the venue.
Can I bring my medication?
If it is necessary to bring your medication to the event, you need to bring an official declaration of a doctor. In case of doubt, our First Aid crew (EMS) will check your medication and declaration.
Can I bring my e-cigarette and the complementary liquids?
It's allowed to bring your e-cigarette, but you cannot smoke inside. Please use the (outside) smoking areas. The complementary liquids are only allowed in sealed packaging.
I have lost something after visiting the event, what can I do?
If you find something, please drop it off at the locker counter near the entrance. We will collect all stuff and will upload it on iLost.
How to get there?
What is the best way to travel to the Warehouse Elementenstraat?
Bikes
We’ve built a special bike parking close to the event. Follow the signs and park your bike there. Bikes parked at other inconvenient places will be removed due to safety regulations. Don’t forget to take your bike home: the bike-parking will be removed shortly after the event and bikes that are still there will be cut loose.
Special bike deals
Awakenings in the Warehouse Elementenstraat can easily be reached by bike. To make it even easier for you to bike to us, we've already figured out where you can rent a bike. Below you can see where you can rent a bike and for what price:
Het Zwarte Fietsenplan
13 locations
Opening hours
Monday till Friday: 08:00 - 20:00
Saturday and Sunday: 09:00 - 19:00
Show the last info mail and get a 10% discount!
Public Transport
The Warehouse Elementenstraat is close to the metro station (stop: Isolatorweg). Take Metro line 50/51 to Isolatorweg (leaves every 6 minutes) until 00.47.
Uber
We have a partnership with Uber service to travel to/from Awakenings with 10 euro off your first ride with the special promo code: AwakeAde. Travel easily, fast and comfortable with Uber to your next destination, you will find your driver at the pick up point near the Isolatorweg. Please follow the pre-booked taxi signs.
Taxi
If you come by taxi you need to give your driver the following address; Isolatorweg 36.
We’ve built a special bike parking close to the event. Follow the signs and park your bike there. Bikes parked at other inconvenient places will be removed due to safety regulations. Don’t forget to take your bike home: the bike-parking will be removed shortly after the event and bikes that are still there will be cut loose.
Special bike deals
Awakenings in the Warehouse Elementenstraat can easily be reached by bike. To make it even easier for you to bike to us, we've already figured out where you can rent a bike. Below you can see where you can rent a bike and for what price:
Het Zwarte Fietsenplan
13 locations
Opening hours
Monday till Friday: 08:00 - 20:00
Saturday and Sunday: 09:00 - 19:00
Show the last info mail and get a 10% discount!
Public Transport
The Warehouse Elementenstraat is close to the metro station (stop: Isolatorweg). Take Metro line 50/51 to Isolatorweg (leaves every 6 minutes) until 00.47.
Uber
We have a partnership with Uber service to travel to/from Awakenings with 10 euro off your first ride with the special promo code: AwakeAde. Travel easily, fast and comfortable with Uber to your next destination, you will find your driver at the pick up point near the Isolatorweg. Please follow the pre-booked taxi signs.
Taxi
If you come by taxi you need to give your driver the following address; Isolatorweg 36.
Rules & Regulations
What are the rules & regulations of events at the Warehouse Elementenstraat?
- Bring your happy face.
- Age 18+ (don't forget your ID).
- Always follow the instructions of staff, security and emergency services personnel.
- We have the right to refuse admittance without restitution of entrance fees.
- Always respect other visitors, no (sexual) harassment will be tolerated.
- No pets / fireworks / weapons / sharp or dangerous objects are allowed.
- No drugs are allowed, so all hard drugs, pills, powders, liquids and mushrooms are forbidden.
Hash / weed (<5 gram) are tolerated (no pre-rolled joints!) only at our events in Warehouse Elementenstraat. - Security will thoroughly search everybody before and during the event.
- When hard drugs are found you will be removed from the event and you might be handed over to the police.
- You're not allowed to bring your own drinks/foods/beverages.
- Store your bags and jackets in our lockers.
- Camera surveillance and metal detectors are part of our and your safety.
- Selfie sticks, professional photo / film / video / audio equipment are not allowed. Standard digital cameras / phones are allowed.
- Club oriented football shirts or shirts / stickers with offending lyrics / symbols etc. are not allowed.
- Football shirts of national teams are not allowed.
- Please keep your shirt on.
- Masks are not allowed.
- No large flags / inflatables obstructing view
- Smoking is only allowed in the smoking areas, follow the "smoking signs".
- Access is at your own risk. If you feel uncomfortable or if you want ear protection, please go to our first aid/EHBO/EMS, they are your friends.
- It's forbidden to have commercial activities in and around the festival area, without agreement of the organisation.
- Large flags / inflatable objects are not allowed.
- No entrance after two hours from the end and no re-entrance after leaving the party!
What is the minimum age to get in?
At all our events, you have to be 18+. We check for ID at the entrance.
Can I bring my own cigarettes?
At all our events we don't sell cigarettes, but you can bring your own cigarettes.
Please note: it is not allowed to take more than 2 packs of cigarettes per person.
Please note: it is not allowed to take more than 2 packs of cigarettes per person.
Ticket questions
Can I buy tickets at the entrance?
When an event is sold out, you cannot buy tickets at the entrance.
How can I get in touch for ticket questions?
Didn't find your answer? Please have a look at the FAQ of our ticketing customer support. Still haven't found your answer? You can contact them through their contact form and they will answer your question within 48 hours.
I lost my ticket, what should I do?
Please try to search for 'Paylogic' in your inbox and also check your spam folder.
If this doesn't get you any results, please go to consumer.paylogic.nl/tickets, so we can resend your ticket(s) and/or confirmation e-mail to your mail address.
If this doesn't get you any results, please go to consumer.paylogic.nl/tickets, so we can resend your ticket(s) and/or confirmation e-mail to your mail address.