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FAQ

Tickets

Are there still any tickets available?

There are limited tickets available for Awakenings Adam & Ida Special on March 26 and Awakenings Ben & Marcel Special on Sunday March 27.

Tickets are available through our ticketshop.

Get your tickets

How to get there

How do I get to the Gashouder by car?

You can get a parking ticket for € 15,00 online (click the button below and scroll down to the right event) or at all our cashiers inside the Gashouder. You will avoid paying the full price of € 2, - per 35 minutes at the garage ticket machines. 

Address: Garage Westerpark, address Van Bleiswijkstraat 8, Amsterdam.

Buy parking tickets

Are there any taxis near the venue?

There is a special taxi-stand on the terrain, just follow the signs to get there. Because of the Holidays there's a chance fewer taxis are available this weekend. Please be aware of the illegal taxi drivers (called snorders). It's illegal to get in the taxi with them; fines for using these are very high.

If you want to use Uber, please beware they will stand close to thw car-park across te street and are not allowed on the taxi-stand at the Gashouder. If you're using Uber for the first time, you'll get € 15,- discount when using the code AWAKENINGS31

Is it possible to drive with Uber?

We have a partnership with the Uber service to travel to Awakenings with €15 off your first ride!
Travel easily, cheap, comfortable and fast to or from Westergas Amsterdam.

How does it work?
Via the Uber app you order a ride with one tap: a car with professional driver. When you arrive on your destination, your ride gets charged on your connected credit card or PayPal account. Good to know, UberBLACK is 15% cheaper than a taxi and UberX is 45% cheaper!

Your first Uber in 3 steps:
1. Download the Uber app for iPhone or Android. On any other phone go to m.uber.com.
2. Enter the promo code 'AWAKENINGS2016'. You will get €15 discount on your first Uber ride in the Netherlands.
3. Order an Uber. Select your pickup location in the Uber app and within a few minutes your driver arrives.
Advice; Always check the license plate when it’s busy and call your driver so you know exactly where to meet.
 
Uber Pick-Up Point
Leaving the festival area? Follow the Uber app which will lead you to the Uber Pick Up Point next to Q-park parking.
 
Going Dutch
During the ride you can share the costs with your party crew directly in the Uber app trough the option 'Fare split'. Are you travelling with more than 3 friends? Use UberVAN!

Download the Uber app

How do I get to the Gashouder by public transport?

Plan your travel with 9292 and be aware that on special holidays the trains and public transport will differ from their normal schedules. Look for current train departure times on ns.nl or your smartphone at the mobile NS page or at the NS planner application (Android / iOS).

There is a special NS offer for the Awakenings Easter Specials! Get your NS train tickets with 20% discount (only pay with iDeal).

Plan your travel

Where can I park my bike?

We've built a special bike-parking close to the event, so follow the signs and park there. Bikes parked at other inconvenient places will be removed due to safety regulations. Don't forget to take your bike home: the bike-parking will be removed shortly after the weekend and bikes that are still there will be cut loose.

Entry

Where can I buy tokens?

You will get a free floor plan (including timetable) at the entrance. We have 8 selling units for tokens (you can pay with cash or cards), 2 bars, 1 cocktail bar, 2 toilet-groups, food/ice, cigarettes, smoking areas and of course first aid.

Are there lockers available at the Gashouder?

Yes, there are lockers from Lockerbox available at the Gashouder.

With the new electronic lockers from Lockerbox you will not receive a key, but a code-number to open it. Advantage: no more returning the key and getting your deposit back (no deposit-paying upfront either). How does it work? For €6, - (or big locker €8,-) you'll get a voucher with your locker number and a secret code number.

Type in your secret code at your locker (hide it for other people) and turn the lock. Keep your voucher (if you throw it away/lose it, someone else can get access to your personal belongings in your locker). You can safe your number and code on your phone or app/text it to a friend who can use your locker. Put your belongings safely in the locker and close it (turn the lock). You can open and close the locker as often as you want.

Buy your locker tickets via the button below and find the right event.

Buy locker tickets

Is there a special entrance and are there toilets for severely disabled guests?

We have a special entrance for disabled guests and at every toilet there are toilets available for disabled guests. 

Can I bring my medication?

You need to bring an official declaration of a doctor and in case of doubt, our First Aid (EMS) will check your medication.

What is EMS?

I’ve lost my mobile phone/keys/jacket/passport. What can I do?

After the event we'll collect all the items we find and will upload them in our iLost system. If you lost something you can check at this website and regain your belongings.

Go to iLost

Rules & Regulations Gashouder

What are the rules and regulations of the Gashouder?

  • Age 18+ (don’t forget your ID). 
  • Always follow the instructions of staff, security and emergency services. 
  • No fireworks/weapons/sharp or dangerous objects are allowed. 
  • Hard drugs are not allowed, hash/weed is allowed with a maximum of 5 grams (no pre-made joints). 
  • You’re not allowed to bring your own drinks/food/beverages. Camera surveillance may be part of security for your and our safety. 
  • No professional photo/film/video/audio equipment nor “selfie-sticks” are allowed, but standard digital cameras are. 
  • No football shirts or offending lyrics/symbols etc. are allowed and please keep your shirt on. 
  • Smoking is only allowed in the smoking areas. 
  • We have the right to refuse admittance without restitution of entrance fees. 
  • Access is at your own risk, if you feel uncomfortable or want ear protection, go to our first aid/EHBO.

What is the policy on drugs?

Hard drugs are not allowed, hash/weed is allowed with a maximum of 5 grams (no pre-made joints). Check out Unity for more drugs info and watch the nice info video (French, Italian, German and Spanish subs available). Awakenings, EMS (first aid) and Unity are partners of the "Celebrate Safe" campaign. Be aware that if the security finds any drugs on you your party will be over.

More about Celebrate Safe

Other

Where can I find photos of the events?

Our own photo team will be present during our New Years Specials to make great photos. We're going to keep you up-to-date by posting photos of the greatest moments during the 3 nights on Instagram.

The photos will also available at our website and Facebook after the events. 

Check our Instagram

Can I get Awakenings Merchandise at the Gashouder?

Yes, there is a limited amount of Awakenings T-shirts, caps and glasses for sale at the Gashouder. A You can also get our merchandise online in our webshop.

Go to the Awakenings webshop
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