Easter 2024 | Gashouder Practical info

Are you ready?!

Below you will find all the important information. See you soon!

Please note:
  • All tickets need to be personalized.
  • All tickets are sealed, which means they will be sent to all main buyers after personalization, on Thursday 28 March.
  • Download your e-tickets here. (this link does not work if you bought your ticket through Ticketswap)
  • Turn up the brightness of the screen on your phone and download your e-tickets for faster access to the party.
  • No entrance 2 hours before the event stops and no re-entrance after leaving the party.

Our deposit recycle system

During all our Awakenings events we are working with a deposit system on all cups, cans and bottles we give out at the bars. We would like to collect as many as possible, to make sure they can be recycled!
  1. At the entrance, after scanning your ticket, you’ll receive 1 FREE recycle token from us.
  2. With each drink you order, you hand in your recycle token or an empty cup, can or bottle.
  3. Lost your recycle token and/or your cup, can, bottle? Then you have to pay 1 regular token.
  4. When you’re leaving the venue or you don’t want to have a new drink, you can hand in your empty cup, can or bottle at the bar or at the recycle points at the venue. The bar staff will give you your recycle token in return.
  5. There is a unique code on the recycle token, after the event you can go to our website and fill out the code, then you have a chance of winning prizes!

Floorplan

Smoking regulations

We do not sell cigarettes during our Awakenings events. Due to Dutch regulations, it is forbidden to smoke inside venues. If you still want to smoke, you can go to the designated (outdoor) smoking area.

Note: It is allowed to carry a max of 2 packs of cigarettes per person.

Lockers

Buy your locker online in presale here.
You will then receive an e-mail with your locker number and a secret code, so this will avoid waiting at the locker desk. If you bought your locker online and received the number and pin code, you will not be able to sell the locker e-ticket through Ticketswap anymore.

Lockers can be bought online till Tuesday 26-03 10:00. The locker number and pin will be sent on Thursday afternoon.

The last lockers will be available at the Gashouder!

The locker measurements are:
Standard: H22 * B25 * D50 cm
Large: H36 * B25 * D50 cm

Drugs policy

Awakenings is a zero tolerance event.

No hard drugs are allowed, so all pills, powders, liquids, mushrooms and N20 (nitrous oxide/laughing gas) are forbidden and there will be extra inspections at the entrance and in the venue. Be aware that if security finds any drugs on you, your party will be over and you might be handed over to the police. Only a maximum of 5 gr hash/weed is tolerated at the Gashouder (no pre-rolled joints are allowed).

Celebrate Safe has made an info video about Dutch drug regulations (French, Italian, German and Spanish subs available). Watch the video here.

Partying in Amsterdam?
The drug education project Unity has launched a new tool to give tailor-made information to party tourists. After answering a few questions you get information that is relevant for you about drugs, the law, drug checking, etc. The tool is anonymous and available in English, Spanish, Italian, French and German. Click here to open the tool.

At the Gashouder you can visit the Unity info stand at the chill area.

Pickpockets

Be aware of pickpockets, keep an eye on your bag/phone and leave valuable golden necklaces at home. If you see anyone suspicious, go to the security and describe the thief. For your safety, we also installed some cameras and ask everyone to store jackets and (large) bags in the lockers.

Floorplan & practical info

We have 8 selling units for tokens (you can pay with cash or cards), 2 bars, 1 cocktail bar, 2 toilet groups, merchandise, and first aid.

We also have a food stand with lots of different delicious sandwiches, fruit, fries, burgers, and ice cream. Our menu is 100% vegetarian.

Apparel

Visit the Apparel shop to buy one of our splendid Awakenings T-shirts, hoodies, caps, handfans, sun glasses and get your earplugs.

Social Safety

At Awakenings, we aim to create a safe space where you can be yourself and lose yourself. We value and respect all people. We have a collective responsibility and take care of each other.

If you experience or notice behavior that’s not in line with our values, please check in with each other and know that our (social safety) staff is always there for you. At the toilets, there is a poster with a QR-code which will bring you in contact with the organisation.

Click here to view our full Code of Conduct.

Let's take care of each other.

Celebrate Safe

We love being your host, therefore, we would like to ask you to enjoy responsibly and look after each other.

Awakenings, EMS (first aid) and Unity are partners of Celebrate Safe. Remember the medical team is your friend, so do not hesitate to visit our first aid / EHBO.

Please check our 10 recommendations about how to party safely.
  1. Using alcohol or other drugs is never harmless
  2. I love my ears
  3. Think for yourself, care about others
  4. Pace yourself: eat, sleep, rave.
  5. Don’t push limits, be responsible
  6. Be prepared for any type of weather
  7. Take your time to chill
  8. Safe sex, always
  9. The First Aid Team is your friend
  10. Don’t Drink, drug and drive. You are a great risk to yourself and others

Live in the moment - No flash

We encourage you to live in the moment, make memories and minimize the use of your mobile phones. Upon arrival at the event, your camera flash will be taped over with an Awakenings sticker. In this way, we minimize the use of flash as this can be bothering artists and fellow visitors. When taking pictures and videos, please respect that some visitors might not want to be photographed or filmed.

Lost & Found

Lost something? We put all items on the website of iLost.

compass 06 General

Can I bring my medication?
If it is necessary to bring your medication to the event, you need to bring an official declaration of a doctor. In case of doubt, our First Aid crew (EMS) will check your medication and declaration.
Can I bring my e-cigarette and the complementary liquids?
It's allowed to bring your e-cigarette, but you cannot smoke inside. Please use the (outside) smoking areas. The complementary liquids are only allowed in sealed packaging.
Accessibility & extra care
Do you have questions about our accessibility or are you in need of extra care? Please see this page.

laugh 17 Rules & Regulations

What are the rules and regulations of events at the Gashouder?
- Bring your happy face.
- Age 18+ (don't forget your ID).
- Always follow the instructions of staff, security and emergency services personnel.
- We have the right to refuse admittance without restitution of entrance fees.
- Before entering, our crew or security can ask for your identification to check your name and age.
- Always respect other visitors, no (sexual) harassment will be tolerated. Read our Code of Conduct.
- No pets / fireworks / weapons / sharp or dangerous objects are allowed.
- No drugs are allowed, so all hard drugs, pills, powders, liquids, mushrooms and N20 (nitrous oxide/laughing gas) are forbidden.
Hash / weed (<5 grams) are tolerated (no pre-rolled joints!) only at our events in Amsterdam Gashouder.
- Security will thoroughly search everybody before and during the event.
- When hard drugs are found you will be removed from the event and you might be handed over to the police.
- You're not allowed to bring your own drinks/foods/beverages.
- Store your bags and jackets in our lockers.
- Camera surveillance and metal detectors are part of our and your safety.
- Selfie sticks, professional photo / film / video / audio equipment are not allowed. Standard digital cameras / phones are allowed.
- Club oriented football shirts or shirts / stickers with offending lyrics / symbols etc. are not allowed.
- Football shirts of national teams are allowed.
- Please keep your shirt on.
- Masks are not allowed.
- Smoking is only allowed in the smoking areas, follow the "smoking signs".
- Access is at your own risk. If you feel uncomfortable or if you want ear protection, please go to our first aid/EHBO/EMS, they are your friends.
- It's forbidden to have commercial activities in and around the festival area, without the agreement of the organisation.
- Large flags / inflatable objects are not allowed.
- No entrance after two hours from the end and no re-entrance after leaving the party!
What is the minimum age to get in?
At all our events, you have to be 18+.
We will check your ID at the entrance.
Can I smoke inside the venue?
You are not allowed to smoke inside. We have a designated (outside) smoking area.
Can I bring my own cigarettes?
At all our events we don't sell cigarettes, but you can bring your own cigarettes.

Please note: it is not allowed to take more than 2 packs of cigarettes per person.

train How to get there?

What is the best way to travel to the Gashouder?
Bikes
We’ve built a special bike parking close to the event. Follow the signs and park your bike there. Bikes parked at other inconvenient places will be removed due to safety regulations. Don’t forget to take your bike home: the bike-parking will be removed shortly after the event and bikes that are still there will be cut loose.

Special bike deals
Awakenings in the Gashouder can easily be reached by bike. To make it even easier for you to bike to the Gashouder, we've already figured out where you can rent a bike.

Het Zwarte Fietsenplan
Book online in advance here and get a 10% discount!

Public Transport
You can travel via Amsterdam Sloterdijk Station or Amsterdam Central Station, please plan your travel with 9292.

International trains
Traveling by train is not only sustainable, it is also very easy. We have partnered up with Choo-Choo, experts in booking the best international train trips. Click here to view the options.

Car
The address of the nearest parking is: Q-park Westerpark, Van Bleiswijkstraat 8, Amsterdam

If Q-park Westerpark is full, there is Parkbee.com (only available with Parkline or Parkmobile) on:

- Haarlemmerweg 504
- Van Hogendorpstraat 28
- Van Beuningenstraat 92
- De Wittenkade 24

Be aware not to leave valuables in your car, thieves with Bluetooth trackers seem to be active in the area.

Taxi
There will be a special taxi stand near the Gashouder, just follow the signs to get there. Remember there is a chance fewer taxis are available during the Holidays. And please beware of the illegal "taxi drivers", it's illegal to get in a taxi with them, and fines for using them can run very high.

Bolt/Uber
Travel easily, fast and comfortably with Uber/Bolt to your next destination, you will find your driver at the pick-up point near the Vredenhofweg. Please follow the pre-booked taxi signs.

First-time Bolt-user?

1. Download the Bolt app for iPhone or Android add your credit card. You can already do this now.

2. Enter the promo code ‘AWAKENINGS23’. You will get 50% discount (with a max of €10) on your first Bolt ride in the Netherlands.

3. Request your Bolt: Fill in your destination address in the Bolt app, check your pickup location and request. A driver will arrive in no-time.

ticket 75 Ticket questions

Do we need to personalize our tickets?
Yes you will need to personalize your tickets for all our events.

Can I buy tickets at the entrance?
If the event is sold out, it is not possible to buy tickets at the venue. Please check Ticketswap to see if there are any tickets offered.
How can I get in touch for ticket questions?
Didn't find your answer? Please have a look at the FAQ of our ticketing customer support. Still haven't found your answer? You can contact them through their contact form and they will answer your question within 48 hours.
I lost my ticket, what should I do?
Please try to search for 'Paylogic' in your inbox and also check your spam folder.
If this doesn't get you any results, please go to consumer.paylogic.nl/tickets, so we can resend your ticket(s) and/or confirmation e-mail to your mail address.
I have a ticket but I cannot attend anymore, can I still sell my ticket through Ticketswap?
You can still sell your ticket through Ticketswap (after the personalization).