Social safety means feeling protected against the threat of harm from others. It also means being seen, heard, and acknowledged for who you are. We recognize that this is not always the case in society, especially if you don’t fit into dominant norms.

That’s why it’s important that we, as visitors, crew, suppliers, partners and artists of Awakenings, take an active role in creating and protecting this safety for everyone, especially for those who may not always feel safe.

To make sure this is clear for all, we have written a Code of Conduct that defines what we collectively stand for.

When you attend our festival, you automatically agree to our code of conduct.

At Awakenings, we aim to create a safe space where you can be yourself and lose yourself. We value and respect all people.

We will not tolerate the use of derogatory or discriminatory language, gestures or actions, any form of harassment, racism, sexism, homophobia, transphobia, ableism, body shaming or any other targeted comments. Any form of written, verbal or physical abuse or threats, such as unwanted and unwelcome (sexual) comments, deliberate intimidations or inappropriate physical contact are not allowed. The same goes for advocating for, or encouraging this behavior. We retain the right to take any actions needed to keep and restore a safe environment.

This Code of Conduct applies to everyone present at our events including visitors, crew, staff, partners, and artists. We expect the same level of respect and accountability from all members of our community, without exception.

We have a collective responsibility, so if you observe or experience violations of this Code of Conduct, if you feel unsafe or notice that someone else is being harassed, please check-in with each other and know that our staff, security, first-aid and our social safety team is always (t)here for you. Our main priority is to make all visitors feel comfortable. Incidents will always be taken seriously: they are (anonymously) registered and evaluated by Awakenings, with (un)solicited advice from Sexmatters (an impartial advisory body). We protect the anonymity of persons involved and only proceed with consent of the affected person.

We encourage you to reach out for our support at the event. We do however understand that reporting a situation or incident immediately is not always an option. It is possible to report an incident or submit a complaint with us via report@awakenings.nl. Please note that it might take a few days for our team to come back to you.

Let’s take care of each other.

If you need help during one of our events, the fastest way is to approach a member of our staff on site, they will help you and connect you with senior staff if needed.

If you’d rather not speak to someone directly, you can contact our team via whatsapp. Look for the purple posters at the entrance, toilets, and locker area. Each poster has a QR code: scan it to start a WhatsApp conversation with our on-site team.

These QR posters are available at all our events, indoors and at our festivals.

There are hosts in yellow vests at the entrance and exit areas to see you off. If you have any concerns, especially about getting home safely, please don’t hesitate to approach them. They’ll be happy to pair you with a bike buddy or walk you to a taxi.

At our festivals, we have created a Social Safety Hub. This is a place you can visit any time if you feel insecure or if you want to talk to someone about (social-) safety or have questions or comments.

The Social Safety Hub can be found next to the first aid. It is marked on the floorplan with a heart.

The Social Safety teams walk around the festival as well and are recognizable by their jackets with 'SOCIAL SAFETY TEAM' on their back.

If you’d rather not speak to someone directly, you can contact them via whatsapp.

At our events, you will find designated FLINTA* toilets at all toilet areas.

FLINTA* visitors are more likely to experience harassment in shared spaces. This measure helps us create a safer, more comfortable experience for everyone.

*FLINTA stands for; Women, Lesbians, Intersex, Non-binary, Trans & Agender people.

Klik hier voor de Nederlandse versie van onze gedragsregels.