What is social safety?

Social safety means feeling protected against the threat of other people. It includes feeling seen, heard, and acknowledged within your identity. We know that this is not always the case for every person in society, especially when you don’t fit society's norms. Therefore it is important that we, as the crew of Awakenings, take an active role in securing this safety for all, especially when you might not often feel unsafe!

During building period

If you experience or observe something during the building days that makes you feel uncomfortable or unsafe, you can contact the confidential advisor. You can reach them during office hours via report@awakenings.nl. These reports are processed confidentially.

Social Safety Team

• The Social Safety Team is there for everyone at the festival: visitors, crew and artists!
• The Social Safety Team walks around and is stationed at the Social Safety Hub, marked on the map with a <3, and located besides the first aid.
• If this does not feel comfortable, there are leaflets at the entrance and toilets with a QR-code. By scanning the QR-code, you will start a WhatsApp converstation with staff on site who will help you.
• You can recognize the Social Safety Team by their vests with the text “Social Awareness Team”.
• You can contact the Social Safety team by approaching them or the Hub, through your portophone or Crew Chief and through the QR-code.

Important: The Social Safety Team does not replace first aid or security in any way!

When do people might need the Social Safety Team?

• When people feel unsafe because of other people not abiding by the code of conduct.
• When people experience (sexual) misconduct, discrimination or are made fun of.

It is not their task to deal with aggression, life-threatening situations or have someone removed from the festival.

What to do in case of? - Crew member

When a person approaches you with an incident:

1. Tell the person they made the right decision to report to you.
2. Tell the person you will inform your Crew Chief.
3. The Crew Chief will speak with the person and assess the situation.
4. The Crew Chief will call in the appropriate discipline.

What to do in case of? - Crew chief

When a person approaches you with an incident:

Emergency incidents Examples: aggression, theft, sexual assault, losing conscience, extreme emotional distress, or life-threatening situations.
Contact the Central Post (CP) via radio channel 1

1. Tell the person they made the right decision to report to you.
2. Bring the person to a calmer spot.
3. Comfort them as much as possible.
4. Explain to them which steps you will undertake.
5. Report the incident to the CP via Channel 1.
6. Stay at the incident until first aid or security arrives.
7. Contact the Social Safety Team through Channel 11 in case aftercare is necessary/ the person wants that.

Non-acute incidents
Examples: (sexual) misconduct, discriminatory comments, being made fun of
Contact the Social Safety Team, or bring them directly to the Social Safety hub.

1. Tell the person they made the right decision to report to you.
2. Bring the person to a calmer spot.
3. Comfort them as much as possible.
4. Explain to them which steps you will undertake.
5. Report the incident to the CP via Channel 1.
6. Stay at the incident until first aid or security arrives.
7. Contact the Social Safety Team through Channel 11 in case aftercare is necessary/ the person wants that.

Social Safety Hub & Teams

Did something happen at the festival? Please turn to our staff on site.

At Awakenings Summer Festival, we have created a Social Safety Hub, facilitated by Revolution. This is a place you can visit any time if you feel insecure or if you want to talk to someone about (social-) safety or have questions or comments.

The Social Safety Hub can be found besides the first aid. It is marked on the floorplan with a heart.

The Social Safety teams walk around the festival as well and are recognizable by their jackets with 'SOCIAL SAFETY TEAM' on their back.

If this does not feel comfortable, there are leaflets at the entrance and toilets with a QR-code. By scanning the QR-code, you will start a WhatsApp converstation with staff on site who will help you.

Code of Conduct

Click here to read our full Code of Conduct.

Stichting Sexmatters

Sexmatters is committed on raising more acceptance, equality and social inclusion. The foundation hosts workshops on gender, sexuality and consent, and gives courses on discrimination and transgressive behavior. Besides all of this, they also developed the Safer Clubbing project specifically for clubs and organizations operating in nightlife.

Stichting Sexmatters is an advisor of Awakenings, but stays independent at all times.

Revolution

For Awakenings Summer Festival 2024, the social safety team is runned by the Revolution team. All staff members have received the right trainings.

This handout is developed by Sexmatters and should not be shared outside of Awakenings contexts