Social Safety Crew Briefing - Upclose | ENGLISH

What is social safety?

Social safety means feeling protected against the threat of other people. It includes feeling seen, heard, and acknowledged within your identity. We know that this is not always the case for every person in society, especially when you don’t fit society's norms. Therefore it is important that we, as the crew of Awakenings, take an active role in securing this safety for all, especially when you might not often feel unsafe!

During building period

If you experience or observe something during the building days that makes you feel uncomfortable or unsafe, you can contact the Sexmatters confidential advisor. You can reach them during office hours via Mattanja@sexmatters.nl or 0657201189. These reports are processed confidentially.

Social Safety Team

• The Social Safety Team is there for everyone at the festival: visitors, crew and artists.
• Does not have a dedicated spot at the festival
• You can contact the Social Safety staff member via CP (radio channel 1)
• At toilets and lockers, there are posters with a QR-code. When scanning the QR-code, you will start a Whatsapp conversation with our social safety staff.

Important: The Social Safety Team does not replace first aid or security in any way!

When do people might need the Social Safety Team?

• When people feel unsafe because of other people not abiding by the code of conduct.
• When people experience (sexual) misconduct, discrimination or are made fun of.

It is not their task to deal with aggression, life-threatening situations or have someone removed from the festival.

What to do in case of? - Crew member

When a person approaches you with an incident:

1. Tell the person they made the right decision to report to you.
2. Tell the person you will inform your Crew Chief.
3. The Crew Chief will speak with the person and assess the situation.
4. The Crew Chief will call in the appropriate discipline.

What to do in case of? - Crew chief

When a person approaches you with an incident:

Emergency incidents
Examples: aggression, theft, sexual assault, losing conscience, extreme emotional distress, or life-threatening situations.
Contact the Central Post (CP) via radio channel 1

1. Tell the person they made the right decision to report to you.
2. Bring the person to a calmer spot.
3. Comfort them as much as possible.
4. Explain to them which steps you will undertake.
5. Report the incident to the CP via Channel 1, ask for security/ first aid + social safety staff member.
6. Stay at the incident until all staff you need arrives.

Non-acute incidents
Examples: (sexual) misconduct, discriminatory comments, being made fun of
Contact the Central Post (CP) via radio channel 1

1. Tell the person they made the right decision to report to you.
2. Bring the person to a calmer spot.
3. Comfort them as much as possible.
4. Explain to them which steps you will undertake.
5. Report the incident to the CP via Channel 1, ask for the social safety staff member.
6. Stay at the incident until the social safety staff member arrives.

Code of Conduct

Click here to read our full Code of Conduct.

Stichting Sexmatters

Sexmatters is committed on raising more acceptance, equality and social inclusion. The foundation hosts workshops on gender, sexuality and consent, and gives courses on discrimination and transgressive behavior. Besides all of this, they also developed the Safer Clubbing project specifically for clubs and organizations operating in nightlife.

Stichting Sexmatters works together with the organization, but stays independent at all times.

This handout is developed by Sexmatters and should not be shared outside of Awakenings contexts