ADE 2025 | SugarFactory | Practical info

All e-tickets are sealed and will be sent to the main buyer on Monday 20th of October.

Lost your order? Download your e-tickets here. (This download link does not work if you bought your ticket through Ticketswap).

When heading towards the venue: please turn up the brightness of the screen on your phone and download your e-tickets for faster access. No need to print your e-ticket.

Entry is not permitted within the last 2 hours before the event ends.
Re-entry is not permitted once you leave the venue.

Address
The SugarFactory is located at Kristalpromenade 7, Halfweg.

Bikes
We’ve created a dedicated bike parking area close to the venue. Please follow the signs and park your bike there. Bikes left in other (unsafe or inconvenient) places will be removed for safety reasons.

Don’t forget to take your bike home — the bike parking will be dismantled shortly after the event, and any remaining bikes will be cut loose.

Bike battery charging lockers
We have a limited number of lockers on site where you can charge your e-bike battery. Please note that you’ll need to bring your own charger. Lockers can be purchased on site only, at the cashcard desk upon entry.

Special Bike Deals
Awakenings at the SugarFactory is easily accessible by bike. Book your rental bike online at 'The Zwarte Fietsenplan' in advance and receive a 10% discount.

Public Transport
The venue is located right across from Halfweg-Zwanenburg train station.

On Wednesday and Thursday, due to rail construction, the station will be closed. We’ve arranged special shuttle buses from Amsterdam Sloterdijk station to the SugarFactory. Shuttles run all night, between 22:00 and 08:00. Click here to buy your shuttle bus ticket.

On Friday, Saturday, and Sunday, trains run as usual — check schedules at NS.nl.

Car parking
Parking tickets can be purchased in advance through our shop for €10,-. Once they are sold out, no additional tickets will be available, and parking without a valid ticket will not be possible.
Click here to buy your parking ticket.

The parking garage at the outlet is not available for Awakenings visitors. A separate parking area has been arranged exclusively for Awakenings guests closer to the entrance, follow the yellow event parking signs to get there.

Please do not leave valuables in your car. There have been reports of thieves using Bluetooth trackers in the area.

Taxi
A dedicated taxi stand will be available, simply follow the signs.
Watch out for illegal taxi drivers. Using them is prohibited and can result in high fines.

Pre-booked Transport (Uber, etc.)
There is a dedicated drop-off and pick-up area. Please follow the ‘Pre-booked Transport’ signs.

At all Awakenings events, we use a deposit system for cups, cans, and bottles. This way, we can recycle as many as possible. Thanks for helping us keep it sustainable!

1. At the entrance, after scanning your ticket, you’ll receive 1 free recycle token.
2. When ordering a drink, hand in your recycle token or return an empty cup, can, or bottle.
3. Lost your token or cup/can/bottle? Then you’ll need to pay €2,50 extra.
4. When leaving the venue or if you don’t want another drink, return your empty cup, can, or bottle at the bar or one of the recycle points. The staff will give you back your recycle token.
5. Each recycle token has a unique code. After the event, enter your code on our website for a chance to win prizes!

You can buy your locker online in pre-sale at a discount via our ticket shop.

After purchasing online, you’ll receive an e-mail with your locker number and pin code, no need to wait at the locker desk.

Please note: once you’ve received your locker details, you can no longer re-sell the locker e-ticket via TicketSwap.

Availability & Timing
For events on Wednesday & Thursday: lockers can be purchased online until Monday, October 20. Locker details (number & pin) will be sent on Tuesday, October 21.

For events on Friday, Saturday & Sunday: lockers can be purchased online until Wednesday, October 22. Locker details will be sent on Thursday, October 23.

Lockers will also be available at the SugarFactory.

Locker sizes
Medium: H22 × W25 × D50 cm
Large: H36 × W25 × D50 cm

Awakenings at SugarFactory is cashless. You can pay with your debit-or creditcard.

There will be a counter where you can exchange cash for a payment card. The minimum amount to load onto this card is €20.

Admission & Identification

• Minimum age: 18+ (a valid, government-issued ID is required).
• Entry may be refused at any time without refund.
• Re-entry is not permitted once you leave the venue.
• Entry is not allowed within the last 2 hours before the event ends.

Respect & Conduct

• Always follow the instructions of staff, security, parking, and emergency personnel.
• Treat others with respect at all times. Any form of harassment, including sexual harassment, will not be tolerated.
• By entering, you agree to our Code of Conduct.

Security & Safety

• All visitors will be searched by security before and during the event.
• Camera surveillance and metal detectors are part of our safety measures.
• Access is at your own risk.
• If you feel unwell or need ear protection, please visit our First Aid tam, they are here to help.
• For safety reasons, all bags and jackets must be stored in our lockers.

Drugs & Prohibited Substances

• Awakenings maintains a zero tolerance policy: no drugs are allowed.
• This includes hard and soft drugs, pills, powders, liquids, mushrooms, and nitrous oxide (N₂O).
• Cannabis (hash and weed) is not permitted at this event (only allowed at our events in Amsterdam Gashouder).
• Possession of hard drugs may result in removal from the event and possible involvement of the police.

Prohibited Items

• Own food and beverages.
• Pets, fireworks, weapons, or sharp/dangerous objects.
• Camera glasses, selfie sticks, professional photo, film, or audio equipment (standard cameras and phones are allowed).
• Large flags, inflatable objects, masks, and stickers.
• Shirts of sports clubs, motor clubs, or with offensive prints.
• National sports team shirts are permitted.
• Please keep your shirt on at all times.

Smoking & Vaping

• Smoking and vaping are only allowed in the designated outdoor areas.

Commercial Activities

• Commercial activities in and around the event grounds are strictly prohibited without prior approval from the organization.

Awakenings is a zero tolerance event.
The use and possession of drugs is strictly prohibited. This includes pills, powders, liquids, mushrooms, and N₂O (nitrous oxide/laughing gas).

Security checks will take place at the entrance and inside the venue. If you are found in possession of drugs, you will be removed from the event immediately and may be handed over to the police.

We do not sell (e-)cigarettes.
In line with Dutch regulations, smoking is not allowed inside the venue. If you wish to smoke, please use the designated outdoor smoking area.

Please note; you may carry a maximum of 2 packs of cigarettes per person and for e-cigarettes, only sealed liquid refills are permitted.

Be aware of pickpockets, keep an eye on your bag and phone, and leave valuable jewelry, such as gold necklaces, at home.

If you notice anyone acting suspiciously, report it immediately to security and provide a description.

For your safety, we have installed cameras, use metal detectors, and ask all visitors to store jackets and (large) bags in the lockers.

We offer multiple (cocktail) bars, two toilet areas, a chill area, an apparel shop, and first aid.

We also have a food stand with a variety of delicious sandwiches, fruit, fries, burgers, and ice cream. Our menu is 100% vegetarian.

Visit our Apparel Shop to grab one of our awesome Awakenings T-shirts, hoodies, caps, hand fans, sunglasses, and don’t forget your earplugs!

A limited ADE Collection is exclusively available at the SugarFactory.

We love being your host, therefore, we would like to ask you to enjoy responsibly and look after each other.

Awakenings, EMS (first aid) and Unity are partners of Celebrate Safe. Remember the medical team is your friend, so do not hesitate to visit our first aid / EHBO.

Please check our 10 recommendations about how to party safely.

1. Using alcohol or other drugs is never harmless
2. I love my ears
3. Think for yourself, care about others
4. Pace yourself: eat, sleep, rave.
5. Don’t push limits, be responsible
6. Be prepared for any type of weather
7. Take your time to chill
8. Safe sex, always
9. The First Aid Team is your friend
10. Don’t Drink, drug and drive. You are a great risk to yourself and others

At Awakenings, we aim to create a safe space where you can be yourself and lose yourself. We value and respect all people. We have a collective responsibility and take care of each other.

If you need help during one of our events, the fastest way is to approach a member of our staff at the venue.

Some staff members wear a red glowing bracelet, they are senior staff and able to assist you. But you can always reach out to any team member (security, bar, first aid, etc.); they will help you and connect you with senior staff if needed.

If you’d rather not speak to someone directly, look for the purple posters at the entrance, toilets, and locker area. Each poster has a QR code: scan it to start a WhatsApp conversation with our on-site team.

There is a host at the entrance/exit area with the red glowing bracelet and a yellow vest. If you have any concerns (about getting home safely), feel free to reach out to them.

Click here to view our full Code of Conduct.

GET HOME SAFE, BE RESPONSIBLE, TRAVEL TOGETHER
We celebrate together, we go home together. Take care of each other, not only during the event, but also afterwards. If a friend isn’t feeling well or has a long way to travel, make sure they get home safely.

This year, with our new location, we saw the perfect opportunity to take it back to what matters most. We want you to fully live in the moment. No screens, no distractions; just music, connection, and pure presence.
Because being there means living it.

We ask you to respect our No Phone Policy because the best moments aren’t on your phone, they’re right in front of you.

At the entrance, your phone’s camera will be covered. Not as a mood killer, but as a friendly reminder to let go of your screen and live in the moment. No filming, no scrolling, just truly being here.

Dance with the music, not with your phone

ENJOY & LIVE IN THE MOMENT

If you need to bring medication to the event, please bring an official declaration from your doctor. In case of doubt, our First Aid team (EMS) may check your medication and declaration.

More info on our accessibility? Please view this page.

Lost something? We place all found items on the website of iLost.