Awakenings Upclose 2024 - Practical Info

everything you should know

To make sure you’re informed, safe, and happy during our festival, we have listed all practical info for you to get the most out of Awakenings Upclose 2024!

General

TICKETS
You will need to personalize your tickets, this is available from february 1st.
Click here for more info on personalizing your tickets.

Lost your order? Download your e-tickets here.

Heading towards the festival?
Please turn up the brightness of the screen on your phone and download your e-tickets for faster access, no need to print your e-ticket.

Please note: No entrance after 21:00 and no re-entrance after leaving.
LOCATION AND TRAVEL
Upclose takes place at Houtrak (Spaarnwoude-park).

The easiest way to travel is by bike or take the shuttle bus from Sloterdijk. From the drop-off point it's a 10 minute walk to the festival.

To avoid queues and save time, please buy your shuttle/ parking tickets in advance and plan your travel.

Visit our travel page here for all info.
WEEKEND TICKETS
Visiting both days? Choose the WEEKEND line at the entrance, and pick up your wristband there.

On Sunday this wristband + your e-ticket is your entrance ticket, so make sure to keep your wristband on; without it, you won’t get in.
LOCKERS
Save some more time and pre-order your locker online.

You will receive a PIN-code before the festival by mail. This email, the contains the locker number and pin code to open it. Once you have received this code, it is not possible anymore to sell your ticket on ticketswap (due to safety reasons). You can share the code with friends.

Weekend-visitors buy a 2-day-locker and keep the same code for the weekend.

Didn’t buy your locker upfront? You can also buy a locker at our locker desk, just after the entrance.

Locker sizes:
Standard : 22,0 x 25,0 x 50,0 cm
Large: 33,0 x 25,0 x 50 cm

Get locker
TOKENS
Food and drinks can be bought with tokens, which can be paid by cash and card at several token stations across the festival grounds.
DEPOSIT RECYCLE SYSTEM
During all our Awakenings events we are working with a deposit system on all cups, cans and bottles we give out at the bars. We would like to collect as many as possible, to make sure they can be recycled!

  1. At the entrance, after scanning your ticket, you’ll receive 1 FREE recycle token from us.
  2. With each drink you order, you hand in your recycle token or an empty cup, can, or bottle.
  3. Lost your recycle token and/or your cup, can, bottle? Then you have to pay 1 regular token.
  4. When you’re leaving the venue or you don’t want to have a new drink, you can hand in your empty cup, can, or bottle at the bar or at the recycle points at the venue. The bar staff will give you your recycle token in return.
  5. There is a unique code on the recycle token, after the event you can go to our website and fill out the code, then you have a chance of winning prizes!
APPAREL
We have brand new apparel, only available at the festival store, so be on time! This new drop includes sweaters, hats, sunglasses, T-shirts, and more!
SMOKING
We do not sell cigarettes during our events. Due to Dutch regulations, it is forbidden to smoke inside venues and tents. If you still want to smoke, please do so outside.
Note: It is allowed to carry a max of 2 packs of cigarettes or vaporizers per person.
ACCESSIBILITY & EXTRA CARE
We aim Awakenings to be accessible for everyone. Please find here the measurements we have taken.

If you have any questions or requests concerning accessibility, please get in touch at info@awakenings.nl. If you have any questions during the events, please don’t hesitate to turn to our staff.

RULES AND REGULATIONS

ALL RULES
  • Bring your happy face.
  • Please turn up the brightness of the screen on your phone and download your e-tickets for faster access to the party or print your e-ticket.
  • Age 18+ (don’t forget your ID).
  • Always follow the instructions of our staff, security, parking and emergency services personnel.
  • Always respect other visitors, no (sexual) harassment will be tolerated.
  • No pets, fireworks, weapons and sharp or dangerous objects are allowed.
  • No drugs are allowed, so all hard drugs, pills, powders, liquids, mushrooms and N2O (nitrous oxide/laughing gas) are forbidden.
  • Security will thoroughly search everybody before and during the event.
  • If hard drugs are found you will be removed from the festival and might be handed over to the police.
  • Soft drugs like hash & weed are also not allowed at the festival (only tolerated in coffee shops & Gashouder).
  • It’s not allowed to bring food/drinks.
  • Camera surveillance and metal detectors are part of our security program for your and our safety.
  • Selfie sticks, professional photo/fil/video/audio equipment are not allowed. Standard digital cameras/phones are allowed.
  • Football shirts of national teams are not allowed. Please keep your shirt on and masks are not allowed.
  • Large flags/inflatable objects/balloons are not allowed.
  • No smoking in the tents.
  • Smoking on the outdoor stages is allowed.
  • We have the right to refuse admittance without restitution of entrance fees.
  • Access is at your own risk; if you feel uncomfortable or if you want ear protection, go to the Emergency Room / First Aid.
  • It’s forbidden to give commercial activities in and around the festival area, without the agreement of the organization.
  • No entrance after 20:00 and no re-entrance after leaving the festival.

Safety

ZERO TOLERANCE
Awakenings is a zero tolerance event. This means that no drugs are allowed, so all (hard and soft) drugs, pills, powders, liquids, mushrooms and N2O (nitrous oxide/laughing gas) are forbidden.

Security will thoroughly search everybody before entering the event. When hard drugs are found, you will be removed from the event and you might be handed over to the police.
CODE OF CONDUCT, SOCIAL SAFETY HUB & TEAM
At Awakenings, we aim to create a safe space where you can be yourself and lose yourself. We value and respect all people. We have a collective responsibility and take care of each other.

If you experience or notice behavior that’s not in line with our values, please check in with each other and know that our (social safety) staff is always here for you.

We have created a Social Safety Hub, facilitated by Sexmatters. This is a place you can visit any time if you want to talk to someone about (social-) safety or have questions or comments.

Our Social Safety teams walk around the festival as well and are recognizable by their jackets with 'SOCIAL SAFETY TEAM' on their back.

Click here to view our full code of conduct.
CELEBRATE SAFE
If you’re not feeling well, please visit the “first aid” / “EHBO”, they are there for you. Take your time to chill out, eat some food and ice. If you need water, you can either buy it at the bar or drink some at the free taps near the toilets. It’s advisable not to drink great amounts of water (no more than 1 or 2 glasses an hour) and to eat something.

If you want information about (health implications of) drugs, visit the Celebrate Safe stand near the fairground and check out the 10 tips on how to party safely.

Check out the 10 tips
WEATHER AND CLOTHING
Prepare for all weather conditions. May in the Netherlands can be sunny during the day, cold in the evenings, and rain can be included. But that won't stop us :) The festival is produced for all weather conditions.

Check out our advice below:
  • Don’t forget to use sunscreen when it’s sunny (you can bring your own, no spray)
  • Drink enough water, but not too much
  • Take a break sometimes and don’t forget to grab a bite
  • We advise you to wear comfortable clothes and layers, so you’re able to take something off or put something extra on
  • During the night the temperature can drop, don’t forget to bring some warm clothes
  • Think of yourself, care about others
  • The first aid team is your friend
  • Don’t push your limits, be responsible
  • Most of all enjoy the festival and dance!
PICKPOCKETS
BE AWARE OF PICKPOCKETS! Keep an eye on your bag/phone. If you see anyone suspicious, please turn to the security and give a description of this person.
PROTECT YOUR EARS
We advise wearing earplugs with a music filter. There’s a special shop at the festival next to the first aid where we sell Alpine x Awakenings earplugs. Earplugs will also be available at the merchandise store.

SUSTAINABILITY

We love to dance together on our beautiful planet for many more years. We are aware of our environmental impact, and we intend to create our festivals as sustainable as possible. Let’s take care of each other and keep it clean together!

Vegetarian menu
One of the easiest ways to contribute to less climate change, is by eating a vegetarian diet. We offer a 100% vegetarian, delicious menu. Let us surprise you how versitale and nutricious it can be!
Smart Energy
We always work with a smart energy plan, maximizing the consumption of energy from the power grid and other renewable sources. During our load-in and show period, we only make use of batteries. Since 2016, all stages are also powered by batteries. In 2019 we started using biofuels, obtained from horticulture, to power our generators.
Plant trees
We ask our visitors to come by public transportation as much as possible, which most of you do. Awakenings donates 2% of every parking & shuttle bus ticket to Trees for All, who plant trees on our behalf to compensate the CO2 emission.
Water
At all our toilets, there is a free drinking water spot for you to fill your cup/ bottle.

We have flush toilets which are flushed with gray water (reusable wastewater). By doing so, we save 3kg CO2 per flush.
More
Want to read about all our sustainability goals? Visit our sustainability page here.

MORE INFORMATION

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