Social safety means feeling protected against the threat of harm from others. It also means being seen, heard, and acknowledged for who you are. We recognize that this is not always the case in society, especially if you don’t fit into dominant norms.

That’s why it’s important that we, as visitors, crew, and artists of Awakenings, take an active role in creating and protecting this safety for everyone, especially for those who may not always feel safe.

To make sure this is clear for all, we have written a Code of Conduct that defines what we collectively stand for.

At Awakenings, we aim to create a safe space where you can be yourself and lose yourself. We value and respect all people.

We will not tolerate the use of derogatory or discriminatory language, gestures or actions, any form of harassment, racism, sexism, homophobia, transphobia, ableism, body shaming or any other targeted comments. Any form of written, verbal or physical abuse or threats, such as unwanted and unwelcome (sexual) comments, deliberate intimidations or inappropriate physical contact are not allowed. The same goes for advocating for, or encouraging this behavior. We retain the right to take any actions needed to keep and restore a safe environment.

We have a collective responsibility, so if you observe or experience violations of this Code of Conduct, if you feel unsafe or notice that someone else is being harassed, please check-in with each other and know that our staff, security, first-aid and our social safety team is always (t)here for you. Our main priority is to make all visitors feel comfortable. Incidents will always be taken seriously: they are (anonymously) registered and evaluated by Awakenings, with (un)solicited advice from Sexmatters (an impartial advisory body). We protect the anonymity of visitors and only proceed with consent of the affected visitor.

We encourage you to reach out for our support at the event. We do however understand that reporting a situation or incident immediately is not always an option. It is possible to report an incident or submit a complaint with us via report@awakenings.nl. Please note that it might take a few days for our team to come back to you.

Let’s take care of each other.

If you need help during one of our events, the fastest way is to approach a member of our staff on site.

Some staff members wear a red glowing bracelet, they are senior staff and able to assist you. But you can always reach out to any team member (security, bar, first aid, etc.); they will help you and connect you with senior staff if needed.

If you’d rather not speak to someone directly, look for the purple posters at the entrance, toilets, and locker area. Each poster has a QR code: scan it to start a WhatsApp conversation with our on-site team.

These QR posters are available at all our events, both indoors and at our festivals.

There is a host at the entrance/exit area with the red glowing bracelet and a yellow vest. If you have any concerns (about getting home safely), feel free to reach out to them.

At our festivals, we have created a Social Safety Hub. This is a place you can visit any time if you feel insecure or if you want to talk to someone about (social-) safety or have questions or comments.

The Social Safety Hub can be found next to the first aid. It is marked on the floorplan with a heart.

The Social Safety teams walk around the festival as well and are recognizable by their jackets with 'SOCIAL SAFETY TEAM' on their back.

If this does not feel comfortable, there are purple leaflets at the entrance and toilets with a QR-code. By scanning the QR-code, you will start a WhatsApp converstation with staff on site who will help you.

Klik hier voor de Nederlandse versie van onze gedragsregels.